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Senior Kitchen Manager - San Jose

  • BJ's Restaurants
  • 05/13/23
  • San Jose, CA
  • 95110
  • DOE / Hourly
  • Full-Time
Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Operations Teams.

Diverse Culture Comprehensive benefits - Medical, Dental, Vision & Life Insurance 401 K Competitive salary Paid Time Off Career Advancement Opportunities Bonuses for qualified positions And more!
The Senior Kitchen Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising and training restaurant team members, provide direction to the kitchen manager and kitchen team members, ensuring a gold standard guest experience, ensuring the safety of our guests, team members and property, overseeing the quality of our food and beverage offerings, and preparing and modifying team member work schedules and food and beverage orders to ensure appropriate inventory. The Senior Kitchen Manager is responsible for directing the operation of the restaurant, attaining sales, controlling costs, achieving profit objectives, and maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation in partnership with the other managers.
The position of Senior Kitchen Manager is classified as exempt. As an exempt manager, the Senior Kitchen Manager must spend more than 50% of his or her time performing managerial duties in California and must and must ensure that exempt management activities are their primary duty outside of California. The Senior Kitchen Manager must regularly exercise independent judgment and discretion on matters of consequence to the restaurant.

Duties & Responsibilities:
Operational Execution

Perform Open/Mid-Day/Closing duties
Conduct daily briefings on matters of importance to the kitchen manager and team members
Manage all necessary repair and maintenance issues, and supervise cleaning and maintenance of equipment
Ensure the production of high-quality foods on a consistent basis
Ensure team member and kitchen manager compliance with all audit standards (internal and external audits)
Update the daily communication board with key restaurant and promotion announcements
Facilitate and direct all in-restaurant training programs
Exercise discretion and independent judgment in facilitating zone management (Hospitality, Guest Relations, Quality Fast)
Ensure 100% compliance with all Company policies and laws, including health and safety standards
Ensure compliance with BJ's Code of Integrity, Ethics, and Conduct, BJ's Seven Cs, and BJ's Principles of Professional Service
Food & Beverage Execution

Ensure safety and sanitation in the restaurant
Monitor food and beverage quality and execution and direct team members and kitchen manager to ensure compliance with BJ's standards
Assign and direct team member execution of cleanliness and safety procedures
Provide coaching and general direction to Kitchen Manager(s) to ensure their effective leadership
Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) per BJ's culinary guidelines
Team Member Relations

Coach, mentor, and discipline hourly team members
Provide feedback to kitchen manager for career development and overall compliance with BJ's standards
Monitor and facilitate team member recognition
Make recommendations concerning development, promotion, and disciplinary action affecting team members and kitchen manager(s) that are given serious weight by the Executive Kitchen Manager and General Manager
Make hiring and termination decisions and/or making recommendations to General Manager regarding hiring and termination decisions which are given serious weight
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
Promote and develop in-restaurant training team and career progression (culinary mastery)
Service Execution and Guest Relations
Train, coach and develop team members and Kitchen Manager(s) to ensure they are providing Gold Standard service to BJ's guests and to each other in execution of their responsibilities within the kitchen
Manage guest relations and guest recovery
Necessary Skills and Requirements:

A minimum of 2 years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Strong understanding of BJ's goals and objectives
Good communication skills
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment
Exceptional guest service orientation
Experience working in a team-oriented, collaborative environment
Ability to speak, read and write English
Salary: Commensurate with experience

Apply Here:


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